Privacy Policy
Arts BC is committed to protecting the privacy and security of personal information you provide when you become a member, sign up for our newsletter, submit spotlight submissions, access our services through the Insight Team, Hotline, and/or Shared Services , register for our programs such as professional development workshops, roundtables, conferences, networking and other events, volunteer, make a donation, or express an interest in Arts BC.
Our purpose is to assure anyone who interacts with us that Arts BC complies with BC’s Personal Information and Privacy Act (PIPA) and Canada’s Anti-Spam Legislation. This policy explains how we collect, use, disclose, and safeguard personal information. Interactions may include, but are not limited to:
- Purchasing a membership or service through our online point of sale system; and
- Providing information through a form embedded in or linked from our website;
Definition of Personal Information
Personal information is any information that is identifiable to you as an individual. This may include, but is not limited to, your name, gender, age, date of birth, language of correspondence, mailing address, telephone number, fax number, email address, and membership in an organization. Personal information does not include publicly available information about you in your capacity as an employee of an organization such as your name, job title, work mailing address, work email address, work fax number, or work telephone number.
Collection of Information
Arts BC only collects personal information from:
- Attendees (directly or through venue box offices and ticketing agencies)
- Program participants
- Donors
- Members
- Volunteers
- Others who have shown an interest in Arts BC
This information is collected by a variety of methods: phone, fax, mail, email, social media, online, or in-person.
Consent for Communication
By providing your personal information and interacting with our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. This includes your consent to receive communications from Arts BC regarding membership updates, newsletters, event invitations, and other relevant information.
Implied Consent for Communication
When you sign up to become a member of Arts BC, you provide us with implied consent to receive communications from us. This includes updates on your membership, newsletters, event invitations, and other relevant information related to our services and programs.
We rely on this implied consent to keep you informed about our activities and to deliver the services associated with your membership. However, you have the right to manage your communication preferences at any time.
Explicit Consent for Marketing Communications
If you are not a member of Arts BC but have provided your personal information by filling out our newsletter form, participating in an event, or using one of our services, we will seek your explicit consent to send you communications. This consent allows us to keep you informed about our activities, upcoming events, and other relevant information related to the services or events you are participating in.
We will only send you marketing communications, including newsletters and event invitations, if you have explicitly opted in through our consent form.
Managing Your Preferences: You can manage your communication preferences at any time by:
- Clicking the Unsubscribe Link: Located at the bottom of any email communication you receive from us.
- Contacting Us Directly: Email us at [email protected] or call us at +1.778.410.5104, and we will update your preferences accordingly.
If you choose to withdraw your consent, you will no longer receive marketing communications from us. However, you may still receive essential service-related messages related to the event or service you are participating in.
Use of Information
Arts BC uses personal information to better serve you and to expand our community of support. This includes using the information:
- To deliver services
- To provide information about tickets, events, membership, and donations
- To thank supporters, fulfill subscriber and donor benefits and issue tax receipts
- To invite supporters to special events
- To sell tickets and solicit donations
- For service phone calls and emails
- For audit purposes
Arts BC is committed to using personal information in a respectful and useful way. Arts BC is also committed to making sure you do not receive more than a reasonable number of emails, letters, or phone calls.
Disclosure of Information
Arts BC treats its obligations with respect to the use and disclosure of personal information very seriously. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. Arts BC will not sell, rent, or share your personal information.
Storage of Information
Personal information is stored in our database(s) on a secure server and in hard copy files (i.e. hard copy member applications). Only authorized Arts BC personnel have access to this information. Arts BC uses personal information to better serve you and to expand our community of support.
Cookies and Tracking Technologies
Arts BC is committed to protecting the privacy of those who use our website. Arts BC does not collect any personal information about individuals browsing our website.
Arts BC’s website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide targeted information based on your interests.
What Are Cookies? Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit certain web pages. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate the site and use its features, such as accessing secure areas of the website.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website’s performance and user experience.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
- Targeting/Advertising Cookies: These cookies track your browsing habits to deliver targeted advertising relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Third-Party Cookies In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and improve the overall experience on our site. For instance, we use Google Analytics to analyze site usage and improve our content. For more details on Google Analytics and its privacy practices, please visit Google’s Privacy Policy.
Your Consent
By continuing to use our website, you consent to the placement of cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or by using opt-out mechanisms provided in the cookie settings on our website.
However, Arts BC does collect statistical information through a log file which indicates number, length, and frequency of page visits, external links redirecting users to our website, and which browser, operating system, and type of device (mobile or desktop) was used to access our website. This information is analyzed to help us develop content that responds to the interests of our website visitors.
Arts BC’s website uses Google Analytics to track usage of our website for reporting and evaluation purposes. Google Analytics uses first-party cookies to report on user interactions on Google Analytics customers’ websites. These cookies are used to store non-personally identifiable information. Browsers do not share first-party cookies across domains. For further information on the privacy policy concerning Google Analytics, please see https://policies.google.com/privacy?hl=en-US.
Governing Law and Jurisdiction
This Privacy Policy, is governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to its conflict of law principles.
By accessing our website or engaging with our services, you agree that any disputes arising out of or related to the use of our website, services, or this Privacy Policy will be subject to the exclusive jurisdiction of the courts of the Province of British Columbia.
If you are accessing our website or services from outside Canada, you do so at your own risk and are responsible for complying with the laws of your jurisdiction. You agree that any claims or disputes will be resolved in accordance with the laws of British Columbia and Canada, and you submit to the jurisdiction of the courts in British Columbia.
Our organization may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons.
Notification of Changes
When we make significant changes to this Privacy Policy, we will notify you in a timely manner. This may include posting a prominent notice on our website, updating the effective date at the top of this policy, or directly contacting you via email or other communication channels.
Your Continued Use By continuing to use our website, services, or engage with our organization after any changes to this Privacy Policy, you are agreeing to the updated terms. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information.
Contact Us If you have any questions or concerns about changes to this Privacy Policy, please contact us at [email protected] or call us at +1.778.410.5104.
Accountability
Arts BC does its best to ensure that all information is recorded accurately—if you notice any errors in our correspondence with you or if your personal information changes, please contact us at +1.778.410.5104 or [email protected] to update your file.
If you do not wish to be contacted by phone, mail, or email, please contact us and we will ensure that your request is honoured.
If you have any questions about Arts BC’s privacy policy or concerns about the way that your information is being used, please contact us.
Have Questions?
Want to learn more about our privacy policy? Please don’t hesitate to connect with us by email at [email protected] or by phone +1.778.410.5104.
